Thursday, 3 October 2013

Sales orders cannot be rearranged when individual sales orders are tax regulated

Another quick note regarding tax regulation error.

Posting
+-- Tax regulations are found
 |   +-- Tax is regulated on sales order ID 008-SOD00163199
 |   +-- Sales orders cannot be rearranged when individual sales orders are tax regulated.
 |   +-- Remove the regulation on the orders, rearrange and regulate the tax on the summary order.
+-- Update has been cancelled because of an error.




Example
1. An order is created
2. User manually alter the tax [Sales/Purchase order (form) > Sell/Purchase (tab) > Tax (group) > VAT]
3. Posted invoice
4. Added new line to the order
5. Post invoice and error occur

Resolution
As indicated in the error message, reset the tax
1. Go to Sales/Purchase order (form) > Sell/Purchase (tab) > Tax (group) > VAT
2. Click on the "Adjustment" tab
3. Click on the "Reset actuals to calculated" and close the form
4. Proceed to invoice the order, adjust the tax in the posting form (VAT button on the right) before post it

2 comments:

  1. Dear Peter, I already did your suggestion, but when I adjusted the tax in Invoice posting form and post the invoice, it shows the same error. Did I miss something? Thank you so much.

    ReplyDelete
    Replies
    1. Hi Astrid,
      At the posting form, click button 'Arrange' then make change on sales tax adjustment and then post the invoice :).

      Delete