Tuesday, 26 June 2012

Method to stop AOS when it stuck at "stopping" at Services

Sometimes when you stop AOS, it stuck at the “Stopping” state (Eg. like, forever), you can get it stopped by killing the Ax32Serv.exe.
This way, you don’t need to restart the whole server.

1. Open Event Viewer
2. Filter with event Id “149”
3. Find the PID of the AOS you wanted to stop

4. Open Task Manager
5. Select the Ax32Serv.exe which has the same PID number as you found in Step #3

*If the “PID” column is not shown, just click on View > Select columns > check the PID > Click “OK”

6. End task for this program
7. Refresh the “Services” and you’ll see it stopped now